Terms and Conditions

LovaLova Terms and Conditions

The terms of this agreement (the ‘Agreement’) govern the relationship between you and LovaLova LTD, a Cyprus company with registered address at Office 205, Nicolaui & Zavos Center, Grive Digeni 89, Limassol, Cyprus, 3101, regarding the use of services on LovaLova website.
Definitions
Member/Customer/Subscriber – The visitor who signs up to the services of the site.
Guest – The visitor who enters on and/or visits the LovaLova website without registering to the services of the site.
Adult Service Provider (ASP)/ Performer/Model – A physical person older than 18 (or 21), depending on the jurisdiction, who provides shows, chats or interacts with Members and Guests of the site.
Free Chat – An uninhibited option to interact with Adult Service Providers in a form of writing on-screen text messages.
Private Chat – In Private Chat, Members are permitted to write or even talk (voice communication) with ASPs face-to-face, in exclusion from the general users.
Credit Balance – At LovaLova, Members have the opportunity of obtaining Credits to pay for premium services, by purchasing packages. Payments are securely processed by our payment processors, and the purchased Credits consequently appear on the Member’s account as a balance.
1st clause: Content
By entering and/or registering on the website you give your consent to and accept the following:
1.1. LovaLova is an online adult interactive website (including nude and non-nude erotic and sexual content). Therefore, its access by minors is prohibited. The access to LovaLova is not recommended to persons who might be sensible to adult entertainment content; any eventual access of LovaLova by such persons will be their sole responsibility.
1.2.The adult entertainment provided on the website is rendered by female and male individuals over the age of 18 spread worldwide, who are commonly designated as Adult Service Providers (ASP).
1.3.The Adult Service Providers (ASP) chat and carry out live webcam shows, in front of their camera, for subscribers all over the world, who have selected them according to live streams, images, offline (teaser) and paying videos.
2nd clause: Services, Warranties and Limitations of Liabilities
2.1. LovaLova is divided in specific areas, which provide free and paid Adult Entertainment services. LovaLova is constantly adding new services in order to accommodate its Subscribers’ requirements.
2.2. Prior to selecting the services intended, it is important to consult the content, price list and means of payment (credit and debit cards, online checks, etc.) established for such services for your country. This information is available on the website.
2.3. The publication of different content on the website does not mean that LovaLova supports the author or takes the responsibility for such content.
2.4. LovaLova makes, to the extent permitted by law, no warranties or representations as to the information, services or products provided through or in connection with the service. Subscribers’ use of the service is at their own risk.
2.5. LovaLova seeks, at all times, to provide each Subscriber with the best contents and services available. However, it cannot give warranty of merchantability, fitness for any purpose, or non-results of the use of the content in terms of their correctness, accuracy, timeliness and reliability or otherwise.
2.6. LovaLova nor any party involved in creating, producing, or delivering the service or content is liable for any direct, incidental, consequential, indirect or punitive damages arising from the access to, use of, or interpretation of, the services, products or information provided by or through LovaLova, without prejudice to the terms established below in the present Agreement.
2.7. LovaLova is not undertaking any obligation or liability relating to any content, including broadcasting content or activity on/through the website LovaLova3.com. LovaLova is not responsible for any inaccurate, wrong, offensive, inappropriate, or defamatory content that is contained on the Website. LovaLova is not responsible for any Content, including but not limited to broadcasting content that violates a community’s norms or mores.
2.8. LovaLova expects and demands that the Members and Models/Studios comply with all federal, state, provincial and local laws when using the website LovaLova3.com and when submitting or posting or broadcasting Content to/trough the website LovaLova3.com and/or when rendering services on the website LovaLova3.com.
3rd Clause: Principles
3.1. LovaLova has no intention to support immoral interests; therefore strict rules have been set forth.
3.2. LovaLova’s services are only available for persons over the age of 18 (21 in some regions). Therefore, no sexually explicit material is within the easy reach of minors.
3.3. Persons under the age of 18 (21 in some regions) are also not allowed to be Adult Service Providers (ASP). Consequently, all Adult Service Providers (ASP) were 18 years of age or older (21 in some regions) during the time of photography, as per proof of age held by the custodian of records. Under no circumstances does LovaLova present Adult Service Providers (ASP) as children.
3.4. All Adult Service Providers (ASP) must fulfill three major requirements:
3.4.1. signing of an Agreement declaring, namely, the genuineness of personal data and age provided;
3.4.2. provision of a scanned copy of his/her photo ID;
3.4.3. provision of a photo taken of the Adult Service Provider (ASP), holding his/her photo ID next to his/her face.
3.5. The accounts of the Adult Service Providers (ASP) are immediately and permanently suspended if they violate LovaLova’s principles.
3.6. At LovaLova there is a zero tolerance policy related to child pornography (written or visual). In case of the slightest suspicion, the account in question is immediately and permanently closed and the appropriate authorities may be contacted.
3.7. LovaLova reserves the right to apply immediate and permanent suspension in case a screen name is offensive, refers to minors or upon the slightest suspicion of forgery.
4th Clause: Verification
4.1. This verification is mandatory for all Subscribers who wish to upload any content on the Website.
4.2. LovaLova at its sole discretion may request from a Subscriber to verify its identity at any time and for any reason LovaLova reasonably believes it is necessary. Any content attempted to be uploaded by a non-verified Subscriber will not be published on the Website until the verification process is completed.
4.3. Once the Subscriber completes the account verification procedure, the content will be moderated by LovaLova moderation team and if it complies with the relevant rules and regulations will be published on the Subscriber’s account automatically.
4.4. Subscribers may start the account verification procedure either through their profile or by attempting to upload any content on the Website. Subscribers must provide a clear copy of a valid government issued identification document with a photo and a selfie holding the identification document. Failure to comply with a verification request, providing false or misleading information during the verification process or attempting to circumvent our verification review systems, may lead to a permanent block of the Subscriber’s account and the access to the Website.
5th Clause: Subscription
5.1. In order to subscribe (register an account) at LovaLova it is mandatory to be at least 18 years old or 21 in some regions, in compliance with the local regulations applicable to the subscriber.
5.2. By registering on LovaLova and by accepting this Agreement, Subscribers agree to indemnify, pay the costs of defense and hold harmless LovaLova, its officers, directors, affiliates, attorneys, shareholders, managers, members, agents and employees from any and all claims, losses, liabilities or expenses (including reasonable attorneys’ fees) brought by third parties arising out of or related to their conduct, statements or actions, as well as breach of any term, condition or promise contained herein and unlawful conduct in the framework of this Agreement.
5.3. In case of Subscriber’s unlawful conduct or breach of the present Agreement, LovaLova may terminate, without notice, Subscriber’s account and/or anything associated with it. LovaLova shall not be held responsible for any possible loss as a result of such termination nor for any credit compensation or refund.
5.4. In order to prevent fraudulent transactions, we reserve the right to verify your identity at any time by requesting certain documents. These documents shall typically include a photocopy of an identity card and payment method used. Documents can be sent through your account or email.
5.5. The present Agreement shall be effective as from the date when the Subscriber registers on LovaLova and accepts this Agreement and shall remain in force until duly terminated by either party in full compliance with the terms and conditions expressly set forth in this Agreement.
6th Clause: Fees, Credit Compensation, Refund and Unlawful Conduct
6.1.The subscribers may purchase credit packages to spend in the available areas of Adult Entertainment; therefore the selection of services must be preceded of the consultation by the Subscriber of the correspondent content, price list and means of payment made available on the website.
6.2.Text chat with dressed Adult Service Providers (ASP) is free, but if a subscriber wants to access the full feature service (including undressed Adult Service Providers – ASP and private show) he/she must click on “A Private Show with this Performer” button and from that point on stays in the video chat room with the Adult Service Provider (ASP) entering into a private mode where the purchased credits are used on a per-second basis.
6.3. Subscribers may use the option “Voyeur/Spy Chat” when the Adult Service Provider (ASP) is currently in a Private Chat or Group Chat with other Subscribers.
6.4. Subscriber may exit private/spy/group mode at any time by clicking the Exit button above the video stream.
6.5. Billing of a given account (the actual price payable for credit packages) depends on the physical location where the account has been created. Please take into consideration that LovaLova reserves the right to round prices and therefore, shall be entitled to apply rounding.
6.6. For banking expenses information, each Subscriber should consult directly his/her bank.
6.7. Any complaint must be placed, within 24 hours counted from the occurrence, via LovaLova’s Customer Service. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.
6.8. LovaLova - Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect.
6.9. In accordance with the Subscriber’s express waiver of withdrawal/cancellation right pursuant to clause 4.2 to the present Agreement, no refund or cancellation request will be accepted in the case the Subscriber has begun to consume the credit package purchased. Some refunds are however possible subject to the conditions set forth in the following clauses.
6.10. LovaLova will not be liable for any defamatory, offensive or illegal conduct of any Subscriber, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the Subscriber to LovaLova.
6.11. Under no circumstances, including, but not limited to, negligence, shall LovaLova or any of its affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause.
6.12. Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the Subscriber’s privacy. Such cases may be outsourced to companies specialized in this field.
6.13. LovaLova grants full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction and responds to subpoenas and court orders.
7th Clause: LovaLova – Subscribers’ and/or Guests' Declarations
7.1. I am fully aware that LovaLova transmits Adult entertainment content to its Subscribers.
7.2. I am fully aware that viewing adult content is only allowed for viewers of at least 18 years old or 21 in some regions.
7.3. I expressly declare that, on the present date, I have reached the necessary age to view adult content in accordance to my local regulations.
7.4. I currently reside in the country which I truthfully and accurately indicated in the form provided to register into LovaLova and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an email to [email protected].
7.5. I acknowledge that the above referred duty shall only be considered to be duly accomplished until LovaLova issues the confirmation that the above mentioned changes have been well received.
7.6. I am fully and exclusively liable for any false declarations regarding my residency and for not informing LovaLova of its change in compliance with the abovementioned terms.
7.7. I also certify that I am aware of my criminal liability and, therefore, will act, under all circumstances, in accordance to my local community standard of morality and applicable laws.
7.8. I believe that, as a sui juris adult, I have the inalienable right to read/view any content I deem advisable.
7.9. Reading and/or viewing content on the website does not in any way infringe the norms or law of my neighborhood, village, city, county, state or country.
7.10. I am fully aware that all contents and materials provided on LovaLova, included but not limited to live camera streams, images, graphics, applications and texts are duly protected by the applicable legislation, being all rights reserved. Therefore they shall be for my own exclusive personal use.
7.11. I am fully aware of and agree that LovaLova can grant full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction as well as responds to subpoenas and court orders.
7.12. I acknowledge that LovaLova and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contained herein.
7.13. I also acknowledge that LovaLova or any of its related, affiliated companies cannot be held responsible for any damages or losses originating from any contact with Adult Service Providers (ASP).
7.14. I understand and accept that under no circumstances shall LovaLova or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of Subscribers, prostitution, pedophilia, child pornography, exploitation or facilitation of human trafficking, sex trafficking or abuse.
7.15. I recognize and hereby authorize the LovaLova team to review any content for violation of its policies. Any forbidden content will be immediately removed by LovaLova.
7.16. I agree and acknowledge that intellectual property rights (including but not limited to right to use, adapt, translate, etc.) to any content (e.g. chat, messages, pictures, videos, etc.) created, published or otherwise made public to me on LovaLova belong to LovaLova.
7.17. I hereby expressly assign, and transfer, without further compensation, to LovaLova the results, content, and proceeds of my appearance(s) (including all such appearances made to date) videos, audio, chat, dialog, texts, acts, and instructional videos and advices, all of which are part of services provided — including all author rights to the above mentioned materials, renewals and extensions of such rights worldwide and throughout the whole validity period of such rights.
7.18. I am fully aware that using any photo, video, audio, text, or any other content of a third party requires permission and/or license for commercial use and that obtaining such permission is my sole responsibility.
7.19. LovaLova will be deemed the authors thereof for all purposes and owner of all rights, title and interest, of every kind and character for the period of the validity of such rights, including any extensions and renewals, in all jurisdictions.
7.20. LovaLova may use and reuse, publish, distribute, edit, excerpt, exhibit and otherwise exploit my name (real or fictional), likeness, persona, performance, voice, pictures, chat, video, audio, biological information and identification, and statements, for any and all uses, in whole or in part, in any and all media and manners now known or learned, for the use anywhere, without limitation, including in connection with advertising, exploitation and publicizing.
7.21. LovaLova may edit my appearance as they see fit (and I waive any and all moral rights that I may have), and I understand that they have no obligation to use my appearance(s).
7.22. Still pictures may be made from video or my appearance(s) by any means, and I grant to LovaLova, its successors, licensees and assignees the right to use said photographs, without further payment to me in printed publications, digitally on the internet or via CD, or any other media, without restrictions.
7.23. I also grant to LovaLova, its successors, licensees and assignees the right to use any photos taken by me (via webcam or by other means) and sent for publication on the site, without further payment to me in printed publications, digitally on the internet or via CD, or any other media, without restrictions.
7.24. I hereby expressly waive any further financial compensation for any of the rights assigned, transferred or granted to LovaLova under this Agreement.
7.25. I hereby expressly declare not to use LovaLova services to promote any content and/or product that belongs to competitors of the Website Operator. Any attempt to use on LovaLova the competitors’ official sites’ brand names and/or trademarks and/or any other reference to LovaLova competitors, including misspellings thereof, will be considered as unfair trade and marketing practice and will be prosecuted to the fullest extent allowed by law. I hereby acknowledge and agree that the violation of this clause may implicate the immediate termination of my account.
7.26. I expressly authorize LovaLova to monitor and record my online activities on the website limited to messages in private chats, e-mails and other means of communication between the Subscriber and Adult Service Providers and similar.
7.27. I acknowledge and agree that any material recorded or any original work made under this Agreement and/or when using LovaLova services (and all rights therein, including, without limitation, copyright) belongs to and shall be the sole and exclusive property of LovaLova.
7.28. I hereby expressly waive any rights and declare to withdraw any claim that any use by LovaLova violates any of my rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein.
7.29. I declare and acknowledge that I am not acting on behalf of a legal person but as an individual consumer and in no event the purchase of services under this Agreement could be considered as being part of my professional activity.
8th Clause: Subscribers’ and/or Guests’ Duties
8.1. I agree not to copy, reproduce, republish, download, transmit and/or make available to the public any of the content/materials of LovaLova, without the prior written consent of LovaLova.
8.2. I am fully liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website.
8.3. I will never expose minors to the content of the website and will take on full precautions to avoid any type of exhibition or access of the minors to the website, namely, for example, by not including the website in their list of favorite sites to visit. I will be solely responsible in case any minor would access LovaLova through my account or by using my credit card details.
8.4. I assume full responsibility to maintain the security of my account and password.
8.5. I will not share, sell, gift, or otherwise transfer my account to any other entity.
8.6. I will not use and/or attempt to use other Subscriber’s account.
8.7. I will not upload, submit, post, transmit, stream, or otherwise use content that I did not create, own, or have legal rights to use.
8.8. I will be responsible for obtaining all necessary licenses for the commercial use of third-party content. I will indemnify and hold LovaLova harmless from any disputes, losses, damages, or costs relating to or arising out of claims that my content infringes the intellectual property of the third party.
8.9. I will immediately upon request from LovaLova provide a contract, license, written permission, or similar document as evidence of having all necessary legal permissions for commercial usage of third-party content.
8.10. I will not register for more than one account with LovaLova without written authorization.
8.11. I will not provide any false information while using this website (including without limitation impersonating any other person or organization in your account, or falsely stating or otherwise misrepresenting yourself or your affiliation with any other person or organization in your account).
8.12. I will not use the website for any illegal activity, or for any purpose other than the purpose for which it was made available.
8.13. I will not engage in activity that interferes with or disrupts the functioning of the website.
8.14. I will not insert, upload, or attach malicious or unknown external links or files, or upload any content that contains a virus, Trojan horse, worm, time bomb, or other harmful computer code.
8.15. I will not upload any content subject to copyright that is not my original work, unless I have permission from the rightful owner to post such content and to grant LovaLova all of the licensed rights granted herein.
8.16. I will not engage in spamming or post any kind of publicity, attempt to get referrals, mass communication, money offers or requests, solicitation of services, advertising, marketing, nonsense messages, duplicated topics, illegal content, social website links, e-mail addresses, or instant messenger.
8.17. I will not insert external links that offer goods or services.
8.18. I will not give out personal information, provide or support escort services and/or prostitution.
8.19. I will not arrange personal appointments with any Adult Service Provider (ASP), since it is prohibited, and will not exchange my telephone number with an Adult Service Provider or in any other way try to have any physical contact with an Adult Service Provider (ASP). In any event, I acknowledge that LovaLova would not be liable should by breaching these Terms & Conditions I would try to have a physical contact with an Adult Services Provider/Subscriber. I am aware that in case it is proven that I arranged personal appointments with an ASP or attempted to do so, I can be banned from the Website and my account will be closed without any right of compensation.
8.20. I will not use obscene words, threaten, or in any other way violate the rights of visitors, Adult Service Providers (ASP), LovaLova employees or management of the website.
8.21. Text content sent or forwarded and the chosen user name will not be offensive, will not suggest pedophilia, adolescence, bestiality or zoophilia, or refer to elimination or consumption of any bodily waste. In addition, the username shall never contain any personal information about you (such as your real name) or information that may allow another person to connect it to your real identity (such as your public username you use for social platforms, like Facebook, Twitter, etc.). In case you decide to choose a username which can lead to your identification, please note that you are fully responsible for such action.
8.22. LovaLova is a safety-conscious, ethically operated, and compliance-driven platform that maintains a zero-tolerance approach to any terminology associated with exploitative, abusive, illegal, or non-consensual content. Therefore, I will specifically refrain from using these words in description of your activities or otherwise within the collaboration with LovaLova: Lolita, Pedo, Preteen, Tiny, Rape, Forced, Incest, Nymph, Nymphet, Torture, Bestiality, Extreme, or any racial slur or symbol. Using these words or symbols in any form shall result in an immediate and irreversible termination of your account.
8.23. I will not use remarks and user names that are unacceptable by the standards of good taste, suggesting violation of the law or deceiving others.
8.24. I will immediately inform LovaLova of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.
8.25. I will immediately inform LovaLova of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.
8.26. I undertake the duty to immediately clear out of my recording area/chat directory all objects subject to forbidden and/or abusive content, to trademark or any other intellectual property right of third parties, and to comply with legal requirements at all times, avoiding unlawful use of items of intellectual property, trademarks, brands, imagery, and/or registered music, and to comply with the terms and conditions, rules and mandatory requirements applied by LovaLova.
8.27. I undertake the duty to publish, display, text, upload, transmit to LovaLova the photo/video/audio/text content only in accordance with the law requirements and the terms and conditions applied by LovaLova to the photo/video/audio/text content.
8.28. I undertake not to publish, display, write, text, upload nor transmit to LovaLova any form of forbidden content including but not limited to content with underage sexual activity, incest, demonstration of blood, offensive content, content that suggests pedophilia, adolescence, bestiality or zoophilia, elimination or consumption of any bodily waste, link references, advertising material, logos, signatures, etc.
8.29. I understand and agree that LovaLova is entitled at any time at its sole discretion to delete, remove, edit and adapt any photo/video/audio/text content uploaded, written, published, displayed by the Subscriber and/or by the Performer in any directory on LovaLova without any prior notice to the Subscriber and/or the Performer.
9th Clause: Confidential Information
9.1. Confidential information is any information that is marked as confidential or proprietary, or which should reasonably be understood by the receiving party to be confidential or proprietary.
9.2. This does not include any information that is (1) publicly available, (2) already in the possession of, developed independently by, or already known to the receiving party, or (3) has been disclosed by court order or as otherwise required by law.
9.3. If you are provided with confidential information, you agree to protect the secrecy of the confidential information with the same degree of care you use to protect your own confidential information, but in no event with less than due care. You may not disclose or publish any such confidential or proprietary information.
9.4. If and when you no longer need the confidential information you received, you must promptly return or destroy (as requested by whoever disclosed the information) all copies of the information that exist on the premises, systems, or other equipment you control.
10th Clause: Subscription Cancellation
10.1. The subscribers have the option to unsubscribe at any time from LovaLova services.
10.2. Following the confirmation of your decision to cancel the subscription, LovaLova will erase all the personal information stored in the system except as required by applicable law, our legitimate business interests, or any other permitted purpose as explained in our privacy policy.
10.3. LovaLova reserves a right to suspend or cancel any subscription in case of breach of any term of this Agreement or any unlawful conduct of the Subscriber in the framework of this Agreement and to contact any relevant authorities.
10.4. If LovaLova suspends or terminates Subscriber’s account, Subscriber will no longer have access to any parts of the website, including data, messages, files, and other material Subscriber keeps on the site. Subscriber may NOT continue to use the website under a different or new account name. Violations of these Terms of Service may be prosecuted to the fullest extent of the law and may result in additional penalties and sanctions.

11th Clause: Personal Data and Privacy Policy
11.1. When one navigates our website, when one decides to register as a Member, and/or to use the features of our website, such a person will share and/or we will collect some personal information. Please read carefully our privacy policy, which explains how we collect, use and share personal information and the choices you as a Member have regarding the use of your personal data.
11.2. I hereby authorize LovaLova to process technical data related to my visit to the LovaLova website and my personal data, including sensitive data (e.g., relating to my sexual life), provided by me or collected during the registration process in accordance with the present Privacy Policy, during the period of my subscription with LovaLova and after cancellation of my subscription during the period necessary for LovaLova to comply with legal requirements.
11.3. As a Member, I have not and will not provide any false information and/or documents to LovaLova. Therefore, I recognize that LovaLova has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery.
11.4. I allow all my data to be inspected by LovaLova, randomly, resorting to any existing means for such effect. Notwithstanding, I am aware that it is not their duty to proceed with such inspection and said entities will not be considered responsible, either jointly or severally, in the case of my unlawful conduct.
11.5. I agree and authorize LovaLova to obtain and store information automatically from my computer used to visit the LovaLova website (using cookies and similar technologies). LovaLova may track the Subscriber’s visit to the website by giving a choice to accept Cookies when entering. Cookies help collect anonymous data by tracking user trends and patterns.
11.6. I agree and allow LovaLova to collect, process and communicate to its processors, the following types of data/information related to Subscriber:
11.6.1. Information that the Subscribers voluntarily provide to and/or authorize to view, such as names, email address, address, date of birth and other miscellaneous account information submitted through Submission Forms.
11.6.2. Number of visits and areas of LovaLova pages visited by the Subscribers. Software and hardware attributes might get logged too, along with any other data that can be gained from the general Internet environment, such as browser type, IP address, etc.
11.6.3. Private communications, such as telephone conversations, chat logs, faxes and letters to LovaLova Staff along with e-mail messages to Adult Service Providers (ASP) or to our Staff. LovaLova also keeps Adult Service Providers (ASP) chat client logs for a limited period of time.
11.6.4. LovaLova will use the data collected from the Subscribers for mainly general purposes, such as improving services, contacting the Subscribers, customizing the website content and for promotional marketing purposes, to the extent allowed by law.
11.7. By accepting this Agreement, the Subscriber also agrees that LovaLova may also research behaviour patterns and trends to improve the Subscribers’ user experience.
11.8. LovaLova takes serious security measures to grant maximum protection to information against unauthorised access, modification, disclosure, or deletion of data. The Subscribers’ details are always protected by highly sophisticated security system.
11.9. LovaLova guards the Subscribers’ information on electronic and physical levels.
11.10. Besides using its own security software and mechanisms, LovaLova also incorporates the most advanced security technologies available in order to ensure maximum safety of its Subscribers.
11.11.LovaLova employees’ access to any personal information of LovaLova subscribers is restricted and they are bound by confidentiality obligations. LovaLova’s Employees might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.
11.12. LovaLova shall not rent, sell, trade, share, or otherwise transfer information to outside parties except the communication to LovaLova’s affiliates and service providers in order to ensure the good functioning of LovaLova services.
11.13. LovaLova does not allow its performers to record or capture the members’ personal camera feeds during private shows.
11.14. The Subscribers may obtain a copy of any personal information that LovaLova process and ask for rectification of any incorrect personal data, upon written request to the contacts provided in the present Agreement and indication of the address to which the information must be sent. If the Subscriber would like to oppose the processing of personal data by LovaLova, he/she is entitled to cancel his/her account on LovaLova at any time as described above.
11.15. Upon reception of the above mentioned request, LovaLova will communicate the personal data concerning the Subscriber to the email address provided during the registration process on LovaLova. LovaLova will be held harmless in the case the right, foreseen in the previous clause, is exercised and the personal data is lost or subject to unauthorised access.
11.16. Lova Lova shall not be liable for damages caused to the temporary unavailability of services related to technical problems (such as: work on improvement of server and software, hacker attacks, a problem of the data center, routing, etc.).
11.17. LovaLova is not responsible for damages and/or loss of the content resulting from the hacker attacks and any other attacks and/or unlawful acts directed against LovaLova3.com or/and affiliated websites, and/or the Company.
11.18. LovaLova supports a complaint process, whereas it allows to report any illegal or otherwise inappropriate content violating these Terms and Conditions, and reviews and resolves all reported complaints within seven (7) business days. If such review yields evidence of illegal content, the Company undertakes to remove the reported content immediately.
11.19. Any person depicted in the recording/photo/streaming content available on the LovaLova’s website(s) could file a report for content removal from the website. Upon the receipt of the content removal request, LovaLova undertakes to examine the report and verify whether an appropriate prior consent was obtained. If consent cannot be established, or if the person depicted in the content can demonstrate that the consent is void under applicable law, LovaLova undertakes to remove that content with immediate effect. If LovaLova disagrees that consent is void under applicable law, LovaLova allows such disagreement to be resolved by a neutral body.
12th Clause: Functionality and Security
12.1.LovaLova suggests for the subscribers to enable “Cookies” in their browsers to ensure full functionality. Please check our cookies policy, if you want to learn more.
12.2.The Support Team monitors all camera feeds available on the website 24 hours a day, 7 days a week.
12.3.LovaLova is a Scam-Free Zone.
13th Clause: Spam
13.1. LovaLova does not send spam messages and will not tolerate spam, distancing itself from any actions related to spamming.
13.2. The following is considered a spam:
13.2.1. Manipulating messages, such as email headers, sent to or through LovaLova computer systems in a way that may deceit subscribers of LovaLova.
13.2.2. Relaying email from a third party's mail servers without the permission of that third party.
13.2.3. Sending, relaying or causing to be sent false, deceptive information or that is otherwise against the business interest of LovaLova.
13.2.4. Using or causing to be used LovaLova computer systems to facilitate the transmission of unsolicited or unauthorized material. This includes any promotional materials, URLs or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available.
13.2.5. Uploading, posting, emailing, or transmitting the same message, URL, or post multiple times
13.2.6. Disrupting the normal flow of dialogue by posting messages in quick succession, multiple times, using capital letters only or otherwise acting in a manner that negatively affects other users' ability to engage in real-time exchanges.
13.3. Spamming through LovaLova system or disturbing its subscribers is a violation of Terms and Conditions of the site.
13.4. LovaLova does everything in its power to protect its subscribers from deleterious effects of spamming.
13.5. The use of all legal proceedings is considered in case of spamming inflicting a loss on LovaLova.
13.6. Notwithstanding the above, LovaLova when authorized by the subscribers, within the terms of the present agreement, may send promotional e-mails about its own and about its partner-websites and every e-mail will contain the option to unsubscribe from the mailing list.
13.7. Registered subscribers may occasionally receive newsletters in relation to LovaLova. The messages sent to subscribers are transactional or relationship messages. Subscribing to and unsubscribing from these newsletters takes a single click. Any promotional messages will be only sent if the Subscriber has expressed its consent for receiving such promotional marketing services.
13.8. In case subscribers would like to report spam, it is recommended the use of “Message to Support function” in “My Account” or the sending of an email to [email protected]. LovaLova Support Team investigates all reports as soon as possible.
14th Clause: Contacts
14.1. Customer Service Department can be contacted in one of the following ways:
14.1.1. “Contact Support” message form;
14.1.2. By e-mail: [email protected].
14.1.3. By post: Office 205, Nicolaui & Zavos Center, Grive Digeni 89, Limassol, Cyprus, 3101.

15th Clause: Miscellaneous
15.1. This Agreement sets forth the full and complete understanding between the Guests/Subscribers and LovaLova with respect to its subject matter, and supersedes all prior understanding or agreements, whether written or verbal.
15.2. Unless contrary to law or otherwise stated, each provision of this Agreement shall survive termination.
15.3. If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.
15.4. The prevailing party in any suit to enforce the terms hereof shall be entitled to recover reasonable attorneys' fees.
15.5. If LovaLova changes the terms of this Agreement, LovaLova will post an updated set of terms and conditions on the website and/or will post a change notice and/or send subscribers an email notice of the changes in advance of implementing the changes.
15.6. If any modification is unacceptable to you, you shall cease using the the website and its services and be able to terminate your subscription (if any). If you do not cease using the website and its services, you will be conclusively deemed to have accepted the change.
15.7. The English version shall prevail of all legal statements, statutory declarations made by LovaLova.
15.8. This Agreement and the relations arising out from it between LovaLova and the Guests/Subscribers will be governed by the laws of Cyprus.
15.9. Any disputes arising between LovaLova and the Guests/Subscribers will be settled amicably and only when this solution is not efficient, the competent jurisdiction for the disputes arising from this Agreement will be the courts of Cyprus.

KYC/AML Policy
To: General
From: LovaLova LTDSubject: KYC / AML Policy
Version: v.1.0
Date: April 18, 2026

Preamble
This Know Your Customer and Anti-Money Laundering Policy (the “Policy”) sets out the principles, rules, and compliance measures adopted by LovaLova LTD (hereinafter, “LovaLova”, the “Company”, “we”, “us”, or “our”) in connection with the services made available through the website lovalova.com and any related platform functionality, tools, or services operated by or on behalf of LovaLova (collectively, the “Platform”).
This Policy is intended to describe the compliance framework applicable to LovaLova’s operations with respect to customer due diligence, anti-money laundering, counter-terrorist financing, sanctions compliance, and related risk-mitigation measures, as applicable to the nature of the Company’s business model, the structure of its operations, and the involvement of authorised third-party payment service providers.
LovaLova is committed to conducting its business in a lawful, transparent, and compliance-oriented manner and to taking all measures reasonably necessary and appropriate to prevent the misuse of the Platform for money laundering, terrorist financing, sanctions evasion, fraud, or any other unlawful activity.
1. Purpose of KYC and AML Framework
1.1. LovaLova applies a risk-based and function-specific compliance framework in relation to Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) measures, pursuant to which the scope, nature, and intensity of verification and compliance controls depend on the role, status, and activities of the relevant person on the Website, as well as the operational structure of the Platform.
1.2. The purpose of such framework is to ensure that LovaLova maintains appropriate compliance standards with respect to identity verification, fraud prevention, risk management, platform integrity, sanctions compliance, and the prevention of money laundering, terrorist financing, and other unlawful or abusive activity.
2. Categories of Persons Subject to KYC
2.1. LovaLova does not apply mandatory KYC procedures to all users as a universal condition for accessing or using the Website.
2.2. Instead, KYC requirements are imposed proportionately, taking into account the nature of the relevant person’s interaction with the Platform and the compliance risk associated with such interaction.
2.3. In particular, Adult Service Providers, including models and studios, are subject to mandatory KYC and identity verification procedures.
2.4. Such verification constitutes a condition precedent to being granted access to the Platform for the purpose of streaming, publishing, uploading, distributing, monetising, or otherwise making content available through the Website.
3. Legal Basis for Verification
3.1. The legal basis for the KYC procedures applicable to models and studios is set forth in LovaLova’s Terms and Conditions.
3.2. Pursuant to the Terms and Conditions, each model and studio is under an unconditional obligation to provide, upon request, any information, record, or supporting documentation that LovaLova may reasonably deem necessary for the purposes of identification, verification, compliance review, fraud prevention, risk assessment, or ongoing due diligence.
4. Timing of KYC Completion
4.1. KYC procedures applicable to models and studios must be completed to LovaLova’s satisfaction prior to such person being granted any right, access, or technical ability to stream, upload content, participate in monetisation, or otherwise become eligible to receive payouts through the Platform.
4.2. No model or studio may be permitted to engage in monetisable or content-publishing activity on the Platform unless and until the required verification procedures have been duly completed.
5. Non-Mandatory KYC for Ordinary Users
5.1. KYC verification of ordinary users is generally treated as non-mandatory where the relevant user satisfies all of the following conditions:
5.1.1. the user does not upload, publish, distribute, or otherwise make content available through the Website;
5.1.2. the user does not receive payouts, earnings, or other monetary remuneration through the Platform;
5.1.3. the user does not engage in peer-to-peer transactions or any other direct value-transfer activity with other users; and
5.1.4. the user acts solely as a viewer, subscriber, or consumer of content made available on the Website.
6. Reservation of Rights in Respect of KYC
6.1. Notwithstanding the foregoing, LovaLova reserves the right to request additional information, documents, or verification measures from any user category at any time where such measures are deemed necessary or appropriate on the basis of applicable law, internal compliance procedures, risk indicators, fraud prevention considerations, payment processor requirements, or other legitimate compliance grounds.
7. General AML Approach
7.1. LovaLova is committed to conducting its business in a lawful, transparent, and compliance-oriented manner and to taking measures reasonably necessary and appropriate to prevent the misuse of the Platform for money laundering, terrorist financing, sanctions evasion, fraud, or any other unlawful activity.
7.2. LovaLova’s AML approach reflects the nature of its business model and the operational structure of the Platform, including the use of authorised third-party payment processors for the handling of incoming and outgoing payment flows.
8. Payment Flow Structure
8.1. LovaLova does not directly accept payments from users.
8.2. LovaLova does not directly disburse payouts to models, studios, or other recipients.
8.3. All incoming payments and outgoing payouts connected with the operation of the Platform are processed exclusively by authorised third-party payment processors engaged for that purpose.
8.4. Accordingly, LovaLova does not exercise direct custody over, direct operational control over, or direct access to the payment flows processed by such counterparties.
9. Responsibility of Authorised Payment Processors
9.1. Each authorised payment processor engaged by LovaLova remains independently responsible for implementing, maintaining, and enforcing its own anti-money laundering, counter-terrorist financing, sanctions compliance, transaction monitoring, source-of-funds verification, and suspicious activity reporting procedures.
9.2. Such responsibilities shall be discharged by the relevant payment processor to the extent required under its applicable laws, regulations, licensing conditions, internal compliance policies, and obligations owed to competent authorities and financial intelligence units.
9.3. To the extent payment flows are processed by such authorised counterparties, the primary responsibility for monitoring and assessing those payment flows for AML purposes rests with the relevant payment processor within the scope of its regulated or licensed activities.
10. LovaLova’s Own Compliance Measures
10.1. Notwithstanding the allocation of payment-processing functions to authorised third-party payment processors, LovaLova takes AML compliance seriously and undertakes all measures reasonably available to it under the applicable legal and regulatory framework to support lawful and compliant Platform operations.
10.2. Within the scope of its business model and legal obligations, LovaLova applies such compliance measures as may be required, appropriate, or reasonably expected under applicable law.
10.3. Such measures may include, without limitation:
10.3.1. internal compliance controls and procedures;
10.3.2. counterparty due diligence in relation to payment processors and other relevant service providers;
10.3.3. contractual safeguards designed to allocate compliance responsibilities appropriately;
10.3.4. cooperation with authorised payment processors and other competent counterparties in connection with lawful compliance requests;
10.3.5. fraud prevention and risk-mitigation measures; and
10.3.6. such additional risk-based measures as LovaLova may deem necessary or appropriate in light of applicable law, regulatory expectations, or identified compliance risks.
11. Reservation of Rights and Further Measures
11.1. LovaLova reserves the right to implement such additional controls, restrictions, reviews, or compliance measures as it may deem necessary or appropriate in order to protect the integrity of the Platform, support compliance with applicable law, or mitigate risks associated with unlawful, suspicious, abusive, or prohibited conduct.
11.2. Nothing in this Policy shall be construed as limiting LovaLova’s right to cooperate with competent authorities, authorised payment processors, or other relevant counterparties in relation to compliance, fraud prevention, sanctions, or other legally required or reasonably necessary enforcement actions.

Content Monitoring Policy

To: General
From: LovaLova LTDSubject: Content Monitoring Policy
Version: 1.0
Date: April 18, 2026

This Content Monitoring Policy sets out the principles, procedures, and control measures applied by LovaLova in connection with the monitoring, moderation, review, restriction, and removal of content made available on the Website.
1. GENERAL TERMS
1.1. This Content Monitoring Policy (the “Policy”) governs the procedures, standards, and measures applied by LovaLova in connection with the monitoring, moderation, review, restriction, and removal of content made available on the Website.
1.2. LovaLova is an online adult platform intended for interactive communication, live streaming, and the distribution of audiovisual content created by adult users.
1.3. The Website is owned and operated by LovaLova LTD, a company incorporated under the laws of Cyprus, with its registered office at Office 205, Nicolaui & Zavos Center, Grive Digeni 89, Limassol, Cyprus, 3101 (the “Company”).
1.4. LovaLova is not the creator or originator of user-generated content. Nevertheless, LovaLova implements content monitoring, moderation, review, and enforcement measures in accordance with applicable law, its contractual framework, and this Policy.
1.5. LovaLova shall take reasonable and proportionate measures under the circumstances to promote the safe use of the Website, including the measures set out in this Policy and other applicable internal documents.
1.6. The purposes of this Policy include, in particular:
1.6.1. prevention of the dissemination of Prohibited Content;
1.6.2. protection of user accounts against unauthorized access and misuse;
1.6.3. prevention of the use of LovaLova for unlawful, exploitative, or abusive purposes;
1.6.4. prompt and appropriate response to complaints, reports, and lawful requests from users and competent authorities;
1.6.5. maintenance of a documented and risk-based framework for content review and enforcement.
1.7. For the purposes of this Policy, “Prohibited Content” means any material, content, communication, or activity, including without limitation videos, photographs, live streams, audio, text, comments, usernames, profile descriptions, links, files, and messages, that falls within one or more of the following categories:
1.7.1. any image, video, live stream, or text description of a person under the age of 18 (or such higher age as may be required by the applicable jurisdiction) in a sexual, erotic, exploitative, or otherwise inappropriate context;
1.7.2. any simulation, representation, or roleplay intended to create the impression that a minor is involved in sexual activity or sexually explicit conduct;
1.7.3. content that offers, requests, promotes, endorses, seeks, or facilitates sexual contact with minors;
1.7.4. images, videos, live streams, or text descriptions depicting or promoting sexual violence, rape, coercion, threats of physical violence in a sexual context, or non-consensual sexual conduct;
1.7.5. content that depicts, glorifies, or promotes grievous bodily harm, mutilation, torture, murder, attempted murder, self-mutilation, or other severe violence, whether or not consent is alleged;
1.7.6. content that depicts or promotes cruel, degrading, or inhuman treatment of a person;
1.7.7. content that promotes, endorses, or incites hatred or violence against any person or group on the basis of race, nationality, ethnicity, religion, sex, gender, disability, age, sexual orientation, or any other protected or comparable characteristic;
1.7.8. content containing real threats of violence against a specific person or group of persons;
1.7.9. content depicting or describing sexual contact between a human and an animal;
1.7.10. content depicting, describing, promoting, or facilitating sexual stimulation of animals or sexual activity involving animals;
1.7.11. content depicting or describing sexual relations between close blood relatives where such content is prohibited under applicable law or under LovaLova’s platform rules;
1.7.12. content depicting or describing excrement, urination, or comparable bodily waste in a sexualized, exploitative, or otherwise prohibited context;
1.7.13. content depicting, describing, promoting, or requesting the consumption of urine, fecal matter, or other human biological waste;
1.7.14. text messages, chat comments, usernames, or profile descriptions containing obscene, abusive, threatening, degrading, or humiliating language directed at another person;
1.7.15. content containing threats, harassment, bullying, stalking, or repeated targeted insults directed at a specific person or group;
1.7.16. usernames, display names, or profile identifiers containing clearly offensive, abusive, or otherwise prohibited terminology;
1.7.17. content that incites discrimination, hatred, or violence against social, ethnic, religious, linguistic, gender, or other groups;
1.7.18. repetitive or bulk messages, including spam, unsolicited mass messaging, or substantially identical communications sent without consent or legitimate purpose;
1.7.19. advertising, promotion, or solicitation of goods, services, websites, or activities not directly related to the lawful use of LovaLova;
1.7.20. publication of mass requests for money, financial assistance, or comparable solicitations where prohibited by LovaLova’s platform rules or otherwise indicative of abuse, fraud, or misuse;
1.7.21. copyright-protected material used, uploaded, distributed, or otherwise made available without the consent of the rightsholder or other lawful basis;
1.7.22. unlawful use of trademarks, logos, trade names, or other protected signs in a manner likely to mislead users as to sponsorship, affiliation, approval, or source;
1.7.23. publication, disclosure, or threatened disclosure of personal data, including passport details, residential address, telephone number, email address, banking details, account numbers, or other information capable of identifying an individual directly or indirectly, except where expressly permitted by law and the applicable contractual framework;
1.7.24. materials prohibited under applicable law as extremist, terrorist, or analogous unlawful content in jurisdictions relevant to the Company’s operations, hosting arrangements, or lawful disclosure obligations;
1.7.25. content that promotes suicide, self-harm, or severe bodily injury, including content that provides instructions or encouragement in relation thereto;
1.7.26. content related to the unlawful trafficking, promotion, distribution, or facilitation of narcotic drugs, psychotropic substances, or other illegal substances;
1.7.27. content that unlawfully promotes or incites violence, terrorism, child sexual exploitation, or other criminal activity;
1.7.28. materials containing instructions, guidance, or facilitation relating to the unlawful manufacture or use of explosives, prohibited weapons, or weapons of mass destruction;
1.7.29. links, redirects, embedded references, or other means of access to external resources containing any of the materials described above.
1.8. LovaLova confirms that user safety, legal compliance, and content integrity are core priorities and shall not be subordinated solely to commercial considerations.
1.9. LovaLova may amend, supplement, or clarify this Policy from time to time. The current version shall be made available on the Website or otherwise published by LovaLova.

2. IDENTIFICATION RULES FOR USERS ALLOWED TO PUBLISH CONTENT
2.1. The right to upload, publish, stream, or otherwise make content available on the Website shall be granted only to users who have successfully completed the applicable verification procedures established by LovaLova.
2.2. Data obtained during verification shall be stored using appropriate technical and organizational protection measures and shall be accessible only to authorized personnel on a need-to-know basis, except where disclosure is required by applicable law.
2.3. The use of VPN services, proxy servers, anonymization tools, or comparable technical measures may be treated as a risk indicator and may result in additional verification, review, or access restrictions where deemed appropriate by LovaLova.
2.4. LovaLova may require re-verification at any time where it has reasonable grounds to question the accuracy, validity, or continued reliability of previously submitted information, or where an account displays signs of compromise, misuse, or elevated risk.
2.5. At the time of registration of a new user, LovaLova may compare the relevant registration data against its internal records of previously blocked or restricted accounts, subject to applicable law.
2.6. Internal records relating to blocked or restricted users shall be treated as confidential and shall not be disclosed to third parties except where disclosure is required or permitted under applicable law.

3. NOTIFICATION OF PROHIBITIONS AND LIABILITY
3.1. Upon registration, each user shall be required to familiarize themselves with the rules governing the use of LovaLova, including the categories of Prohibited Content.
3.2. Before making their first content publication, users must confirm their agreement to comply with the applicable rules and acknowledge the possibility of content removal, account restriction, suspension, blocking, and, where required by law, disclosure to competent authorities.
3.3. LovaLova may periodically issue reminders to active users regarding applicable rules, prohibited content categories, and links to the relevant terms and policies.

4. AUTOMATED VIOLATION DETECTION SYSTEM
4.1. LovaLova undertakes to operate a multi-layer automated moderation system designed to analyse and flag uploaded or transmitted content, including photographs, videos, live streams, text messages, and comments, in real time or near real time where technically feasible.
4.2. Where a potential violation is detected, the relevant content may be automatically blocked, restricted, quarantined, or otherwise flagged, and a ticket may be generated for manual review by the moderation, compliance, or security function, as applicable.
4.3. LovaLova does not disclose to the public or to unauthorized third parties the specific threshold values, detection parameters, decision logic, or triggering methods of its automated systems, in order to reduce the risk of circumvention or abuse.
4.4. The automated moderation framework shall be reviewed and updated periodically in light of technological developments, operational experience, platform risks, and available industry-standard solutions.

5. IMPLEMENTATION OF TECHNOLOGICAL SOLUTIONS
5.1. LovaLova shall review its content control framework at least once per calendar year and shall consider implementing appropriate technological solutions that are commercially reasonable and proportionate to the nature, scale, and risk profile of the Website.
5.2. Details of the technological solutions implemented by LovaLova may constitute commercial, technical, or security-sensitive information and may therefore be withheld from public disclosure except where disclosure is required by applicable law.

6. ORGANISATIONAL STRUCTURE OF COMPLIANCE CONTROL
6.1. LovaLova shall designate a Compliance Officer or other authorized compliance function responsible for oversight of content monitoring and enforcement processes. Such function shall report to senior management and shall act independently from day-to-day commercial decision-making to the extent appropriate.
6.2. Newly uploaded media may be subject to automated screening and, where appropriate, manual review on a risk-based basis. Escalated, flagged, or otherwise high-risk content shall be reviewed without undue delay by the relevant moderation, security, or compliance personnel.
6.3. The Compliance Officer or other duly authorized personnel may suspend publication of content, restrict account functionality, block user accounts, initiate internal reviews, and take other enforcement actions reasonably necessary to implement this Policy, the Terms and Conditions, and applicable law.
6.4. During the temporary absence of the Compliance Officer, the relevant responsibilities may be performed by another duly authorized employee or function possessing appropriate competence, authority, and access rights.
6.5. The Compliance Officer shall provide periodic internal reporting to management regarding content-related risks, material incidents, enforcement trends, and proposed improvements to the control framework.
7. HANDLING OF USER COMPLAINTS
7.1. LovaLova’s support function shall accept complaints, reports, and notifications of alleged violations through the channels designated by LovaLova, including any dedicated complaint form or comparable reporting mechanism made available on the Website.
7.2. Complaints and reports shall be assessed as promptly as reasonably practicable. Complaints involving potentially illegal, exploitative, abusive, or otherwise high-risk content shall be prioritized for urgent review. LovaLova may conduct content analysis, account review, identity checks, and other verification measures before reaching a decision.
7.3. Where appropriate, the user who submitted the complaint may be notified of the outcome through the communication channel selected or made available by LovaLova, including email or internal platform messaging.

8. MEASURES OF IMPACT ON VIOLATORS OF LOVALOVA’S RULES
8.1. Where a user violates this Policy, the Terms and Conditions, or other applicable platform rules, LovaLova may apply one or more enforcement measures, including warning, content removal, temporary restriction, suspension, permanent account blocking, withholding of publication rights, or other measures permitted under the applicable contractual framework.
8.2. The type, scope, and severity of the measure applied shall be determined by LovaLova taking into account the nature of the violation, its gravity, whether the conduct is repeated, the existence of aggravating or mitigating circumstances, and any other factors that LovaLova reasonably considers relevant.
8.3. The application of enforcement measures under this Policy shall not prevent LovaLova from reporting the matter to competent state authorities or otherwise cooperating with them in accordance with applicable law.
8.4. LovaLova may permanently deny reinstatement of accounts involved in serious, repeated, unlawful, exploitative, or otherwise material violations.

9. ANTI-CORRUPTION AND INTERNAL INTEGRITY RULES
9.1. Employees, moderators, contractors, and other relevant personnel are prohibited from receiving, offering, soliciting, or accepting, directly or indirectly, any benefit, payment, gift, favour, or other advantage in connection with moderation decisions, enforcement actions, account status changes, or comparable platform control functions.
9.2. Actions taken by moderators, security personnel, compliance personnel, and other authorized staff, including review, removal, blocking, restoration, confirmation, escalation, and similar actions, shall be logged in an internal system designed to preserve an audit trail and prevent unauthorized alteration or deletion of records.
9.3. Confirmed corruption, abuse of authority, or deliberate manipulation of moderation outcomes for improper purposes may result in immediate disciplinary measures, including termination of employment or engagement, internal escalation, and, where appropriate, referral to competent authorities.

10. COOPERATION WITH OTHER PLATFORM OPERATORS
AND SPECIALISED ORGANISATIONS
10.1. To enhance the effectiveness of measures against serious or repeated violations, LovaLova may cooperate with other platform operators, industry bodies, hotlines, or specialized organisations, provided that any such cooperation is carried out in compliance with applicable law, including data protection, confidentiality, and lawful disclosure requirements.
10.2. Where permitted by applicable law and supported by an appropriate legal basis, LovaLova may share limited and proportionate information relating to users involved in serious violations, provided that such sharing is necessary, documented, and restricted to what is reasonably required for the relevant purpose.
10.2.1. other adult platform operators that have entered into an appropriate cooperation arrangement with LovaLova;
10.2.2. industry registries, hotlines, or reporting systems maintained by competent or reputable organizations focused on internet safety, child protection, anti-abuse efforts, or analogous purposes;
10.2.3. organizations collecting or disseminating information regarding unlawful or harmful online activity, to the extent such information sharing is permitted under applicable law.
10.3. LovaLova shall not disclose information identifying an individual unless there is a valid legal basis, a legitimate operational purpose, and disclosure is limited to the minimum extent necessary.
10.4. Details regarding specific information-sharing arrangements, registries, counterparties, or operational cooperation mechanisms may be treated as confidential and may be withheld from public disclosure except where disclosure is required by law.

11. COOPERATION WITH STATE AUTHORITIES
11.1. LovaLova shall designate an authorized person or function responsible for handling communications with law enforcement agencies, regulators, and other competent authorities, where applicable.
11.2. Subject to applicable law and upon receipt of a valid and sufficiently grounded request, LovaLova may provide stored information relating to user publications, account activity, and identification data to competent authorities.
11.3. LovaLova may, where permitted or required by applicable law, proactively report matters to competent authorities where it reasonably believes that unlawful conduct, exploitation, or a serious threat to safety may have occurred.
11.4. Communications with competent authorities and related disclosure decisions shall be documented internally and retained in accordance with LovaLova’s applicable record-retention procedures.

12. RECORDKEEPING
12.1. LovaLova shall maintain appropriate internal records relating to content moderation actions, complaints, escalations, enforcement decisions, internal investigations, and disclosures to competent authorities.
12.2. Such records shall be retained for the period determined by applicable law and LovaLova’s internal retention procedures.
12.3. Access to such records shall be restricted to authorized personnel on a need-to-know basis.

13. CONTACT DETAILS
13.1. Questions, complaints, reports, and notices relating to this Policy may be submitted to LovaLova through the contact details published on the Website.
13.2. Without limitation to Clause 13.1, LovaLova may be contacted at: [email protected].
13.3. LovaLova may designate separate contact channels for abuse reports, legal notices, compliance matters, or user support, and may update such contact details from time to time by publication on the Website.