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Terms and Conditions
The terms of this agreement (the ‘Agreement’) govern the relationship between you and LovaLova, regarding the use of services on LovaLova website.
Definitions
- Member/Customer/Subscriber – The visitor who signs up to the services of the site.
- Guest – The visitor who enters on and/or visits the LovaLova website without registering to the services of the site.
- Adult Service Provider (ASP)/ Performer/Model – A physical person older than 18 (or 21), depending on the jurisdiction, who provides shows, chats or interacts with Members and Guests of the site.
- Free Chat – An uninhibited option to interact with Adult Service Providers in a form of writing on-screen text messages.
- Private Chat – In Private Chat, Members are permitted to write or even talk (voice communication) with ASPs face-to-face, in exclusion from the general users.
- Credit Balance – At LovaLova, Members have the opportunity of obtaining Credits to pay for premium services, by purchasing packages. Payments are securely processed by our payment processors, and the purchased Credits consequently appear on the Member’s account as a balance.
1st clause: Content
By entering and/or registering on the website you give your consent to and accept the following:
1.1. LovaLova is an online adult interactive website (including nude and non-nude erotic and sexual content). Therefore, its access by minors is prohibited. The access to LovaLova is not recommended to persons who might be sensible to adult entertainment content; any eventual access of LovaLova by such persons will be their sole responsibility.
1.2.The adult entertainment provided on the website is rendered by female and male individuals over the age of 18 spread worldwide, who are commonly designated as Adult Service Providers (ASP).
1.3.The Adult Service Providers (ASP) chat and carry out live webcam shows, in front of their camera, for subscribers all over the world, who have selected them according to live streams, images, offline (teaser) and paying videos.
2nd clause: Services and Warranties
2.1. LovaLova is divided in specific areas, which provide free and paid Adult Entertainment services. LovaLova is constantly adding new services in order to accommodate its Subscribers’ requirements.
2.2. Prior to selecting the services intended, it is important to consult the content, price list and means of payment (credit and debit cards, online checks, etc.) established for such services for your country. This information is available on the website.
2.3. The publication of different content on the website does not mean that LovaLova supports the author or takes the responsibility for such content.
2.4. LovaLova makes, to the extent permitted by law, no warranties or representations as to the information, services or products provided through or in connection with the service. Subscribers’ use of the service is at their own risk.
2.5. LovaLova seeks, at all times, to provide each Subscriber with the best contents and services available. However, it cannot give warranty of merchantability, fitness for any purpose, or non-results of the use of the content in terms of their correctness, accuracy, timeliness and reliability or otherwise.
2.6. LovaLova nor any party involved in creating, producing, or delivering the service or content is liable for any direct, incidental, consequential, indirect or punitive damages arising from the access to, use of, or interpretation of, the services, products or information provided by or through LovaLova, without prejudice to the terms established below in the present Agreement.
2.7. LovaLova is not undertaking any obligation or liability relating to any content, including broadcasting content or activity on/through the website LovaLova.com. LovaLova is not responsible for any inaccurate, wrong, offensive, inappropriate, or defamatory content that is contained on the Website. LovaLova is not responsible for any Content, including but not limited to broadcasting content that violates a community’s norms or mores.
2.8. LovaLova expects and demands that the Members and Models/Studios comply with all federal, state, provincial and local laws when using the website LovaLova.com and when submitting or posting or broadcasting Content to/trough the website LovaLova.com and/or when rendering services on the website LovaLova.com.
3rd Clause: Principles
3.1. LovaLova has no intention to support immoral interests; therefore strict rules have been set forth.
3.2. LovaLova’s services are only available for persons over the age of 18 (21 in some regions). Therefore, no sexually explicit material is within the easy reach of minors.
3.3. Persons under the age of 18 (21 in some regions) are also not allowed to be Adult Service Providers (ASP). Consequently, all Adult Service Providers (ASP) were 18 years of age or older (21 in some regions) during the time of photography, as per proof of age held by the custodian of records. Under no circumstances does LovaLova present Adult Service Providers (ASP) as children.
3.4. All Adult Service Providers (ASP) must fulfill three major requirements:
3.4.1. Signing of an Agreement declaring, namely, the genuineness of personal data and age provided;
3.4.2. Provision of a scanned copy of his/her photo ID;
3.4.3. Provision of a photo taken of the Adult Service Provider (ASP), holding his/her photo ID next to his/her face.
3.5. The accounts of the Adult Service Providers (ASP) are immediately and permanently suspended if they violate LovaLova’s principles.
3.6. At LovaLova there is a zero tolerance policy related to child pornography (written or visual). In case of the slightest suspicion, the account in question is immediately and permanently closed and the appropriate authorities may be contacted.
3.7. LovaLova reserves the right to apply immediate and permanent suspension in case a screen name is offensive, refers to minors or upon the slightest suspicion of forgery.
4th Clause: Subscription
4.1.In order to subscribe at LovaLova it is mandatory to be at least 18 years old or 21 in some regions, in compliance with the local regulations applicable to the subscriber.
4.2. By registering on LovaLova and by accepting this Agreement, Subscribers agree to indemnify, pay the costs of defense and hold harmless LovaLova, its officers, directors, affiliates, attorneys, shareholders, managers, members, agents and employees from any and all claims, losses, liabilities or expenses (including reasonable attorneys’ fees) brought by third parties arising out of or related to their conduct, statements or actions, as well as breach of any term, condition or promise contained herein and unlawful conduct in the framework of this Agreement.
4.3. In case of Subscriber’s unlawful conduct or breach of the present Agreement, LovaLova may terminate, without notice, Subscriber’s account and/or anything associated with it. LovaLova shall not be held responsible for any possible loss as a result of such termination nor for any credit compensation or refund.
4.4. In order to prevent fraudulent transactions, we reserve the right to verify your identity at any time by requesting certain documents. These documents shall typically include a photocopy of an identity card and payment method used. Documents can be sent through your account or email.
4.5. The present Agreement shall be effective as from the date when the Subscriber registers on LovaLova and accepts this Agreement and shall remain in force until duly terminated by either party in full compliance with the terms and conditions expressly set forth in this Agreement.
5th Clause: Fees, Credit Compensation,Refund and Unlawful Conduct
5.1.The subscribers may purchase credit packages to spend in the available areas of Adult Entertainment; therefore the selection of services must be preceded of the consultation by the Subscriber of the correspondent content, price list and means of payment made available on the website.
5.2.Text chat with dressed Adult Service Providers (ASP) is free, but if a subscriber wants to access the full feature service (including undressed Adult Service Providers – ASP and private show) he/she must click on “A Private Show with this Performer” button and from that point on stays in the video chat room with the Adult Service Provider (ASP) entering into a private mode where the purchased credits are used on a per-second basis.
5.3. Subscriber may exit private/spy/group mode at any time by clicking the Exit button above the video stream.
5.4. Billing of a given account (the actual price payable for credit packages) depends on the physical location where the account has been created. Please take into consideration that LovaLova reserves the right to round prices and therefore, shall be entitled to apply rounding.
5.5. For banking expenses information, each Subscriber should consult directly his/her bank.
5.6. Any complaint must be placed, within 24 hours counted from the occurrence, via LovaLova’s Customer Service. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.
5.7. LovaLova - Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect.
5.8. In accordance with the Subscriber’s express waiver of withdrawal/cancellation right pursuant to clause 4.2 to the present Agreement, no refund or cancellation request will be accepted in the case the Subscriber has begun to consume the credit package purchased. Some refunds are however possible subject to the conditions set forth in the following clauses.
5.9. LovaLova will not be liable for any defamatory, offensive or illegal conduct of any Subscriber, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the Subscriber to LovaLova.
5.10. Under no circumstances, including, but not limited to, negligence, shall LovaLova or any of its affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause.
5.11. Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the Subscriber’s privacy. Such cases may be outsourced to companies specialized in this field.
5.12. LovaLova grants full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction and responds to subpoenas and court orders.
6th Clause: LovaLova – Subscribers’ and/or Guests' Declarations
6.1. I am fully aware that LovaLova transmits Adult entertainment content to its Subscribers.
6.2. I am fully aware that viewing adult content is only allowed for viewers of at least 18 years old or 21 in some regions.
6.3. I expressly declare that, on the present date, I have reached the necessary age to view adult content in accordance to my local regulations.
6.4. I currently reside in the country which I truthfully and accurately indicated in the form provided to register into LovaLova and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an email to support@lovalova.
6.5. I acknowledge that the above referred duty shall only be considered to be duly accomplished until LovaLova issues the confirmation that the above mentioned changes have been well received.
6.6. I am fully and exclusively liable for any false declarations regarding my residency and for not informing LovaLova of its change in compliance with the abovementioned terms.
6.7. I also certify that I am aware of my criminal liability and, therefore, will act, under all circumstances, in accordance to my local community standard of morality and applicable laws.
6.8. I believe that, as a sui juris adult, I have the inalienable right to read/view any content I deem advisable.
6.9. Reading and/or viewing content on the website does not in any way infringe the norms or law of my neighborhood, village, city, county, state or country.
6.10. I am fully aware that all contents and materials provided on LovaLova, included but not limited to live camera streams, images, graphics, applications and texts are duly protected by the applicable legislation, being all rights reserved. Therefore they shall be for my own exclusive personal use.
6.11. I am fully aware of and agree that LovaLova can grant full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction as well as responds to subpoenas and court orders.
6.12. I acknowledge that LovaLova and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contained herein.
6.13. I also acknowledge that LovaLova or any of its related, affiliated companies cannot be held responsible for any damages or losses originating from any contact with Adult Service Providers (ASP).
6.14. I understand and accept that under no circumstances shall LovaLova or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of Subscribers, prostitution, pedophilia, child pornography, illegal abuse, exploitation or traffic of women and/or children.
6.15. I agree and acknowledge that intellectual property rights (including but not limited to right to use, adapt, translate, etc.) to any content (e.g. chat, messages, pictures, videos, etc.) created, published or otherwise made public to me on LovaLova belong to LovaLova.
6.16. I hereby expressly declare not to use LovaLova services to promote any content and/or product that belongs to competitors of the Website Operator. Any attempt to use on LovaLova the competitors’ official sites’ brand names and/or trademarks and/or any other reference to LovaLova competitors, including misspellings thereof, will be considered as unfair trade and marketing practice and will be prosecuted to the fullest extent allowed by law. I hereby acknowledge and agree that the violation of this clause may implicate the immediate termination of my account.
6.17. I expressly authorize LovaLova to monitor and record my online activities on the website limited to messages in private chats, e-mails and other means of communication between the Subscriber and Adult Service Providers and similar.
6.18. I acknowledge and agree that any material recorded or any original work made under this Agreement and/or when using LovaLova services (and all rights therein, including, without limitation, copyright) belongs to and shall be the sole and exclusive property of LovaLova.
6.19. I hereby expressly waive any rights and declare to withdraw any claim that any use by LovaLova violates any of my rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein.
6.20. I declare and acknowledge that I am not acting on behalf of a legal person but as an individual consumer and in no event the purchase of services under this Agreement could be considered as being part of my professional activity.
7th Clause: Subscribers’ and/or Guests’ Duties
7.1. I agree not to copy, reproduce, republish, download, transmit and/or make available to the public any of the content/materials of LovaLova, without the prior written consent of LovaLova.
7.2. I am fully liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website.
7.3. I will never expose minors to the content of the website and will take on full precautions to avoid any type of exhibition or access of the minors to the website, namely, for example, by not including the website in their list of favorite sites to visit. I will be solely responsible in case any minor would access LovaLova through my account or by using my credit card details.
7.4. I assume full responsibility to maintain the security of my account and password.
7.5. I will not give out personal information, provide or support escort services and/or prostitution.
7.6. I will not arrange personal appointments with any Adult Service Provider (ASP), since it is prohibited, and will not exchange my telephone number with an Adult Service Provider or in any other way try to have any physical contact with an Adult Service Provider (ASP). In any event, I acknowledge that LovaLova would not be liable should by breaching these Terms & Conditions I would try to have a physical contact with an Adult Services Provider/Subscriber. I am aware that in case it is proven that I arranged personal appointments with an ASP or attempted to do so, I can be banned from the Website and my account will be closed without any right of compensation.
7.7. I will not use obscene words, threaten, or in any other way violate the rights of visitors, Adult Service Providers (ASP), LovaLova employees or management of the website.
7.8. Text content sent or forwarded and the chosen user name will not be offensive, will not suggest pedophilia, adolescence, bestiality or zoophilia, or refer to elimination or consumption of any bodily waste. In addition, the username shall never contain any personal information about you (such as your real name) or information that may allow another person to connect it to your real identity (such as your public username you use for social platforms, like Facebook, Twitter, etc.). In case you decide to choose a username which can lead to your identification, please note that you are fully responsible for such action.
7.9. I will not use remarks and user names that are unacceptable by the standards of good taste, suggesting violation of the law or deceiving others.
7.10. I will immediately inform LovaLova of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.
7.11. I will immediately inform LovaLova of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.
7.12. I undertake the duty to immediately clear out of my recording area/chat directory all objects subject to forbidden and/or abusive content, to trademark or any other intellectual property right of third parties, and to comply with legal requirements at all times, avoiding unlawful use of items of intellectual property, trademarks, brands, imagery, and/or registered music, and to comply with the terms and conditions, rules and mandatory requirements applied by LovaLova.
7.13. I undertake the duty to publish, display, text, upload, transmit to LovaLova the photo/video/audio/text content only in accordance with the law requirements and the terms and conditions applied by LovaLova to the photo/video/audio/text content.
7.14. I undertake not to publish, display, write, text, upload nor transmit to LovaLova any form of forbidden content including but not limited to content with underage sexual activity, incest, demonstration of blood, offensive content, content that suggests pedophilia, adolescence, bestiality or zoophilia, elimination or consumption of any bodily waste, link references, advertising material, logos, signatures, etc.
7.15. I understand and agree that LovaLova is entitled at any time at its sole discretion to delete, remove, edit and adapt any photo/video/audio/text content uploaded, written, published, displayed by the Subscriber and/or by the Performer in any directory on LovaLova without any prior notice to the Subscriber and/or the Performer.
8th Clause: Subscription Cancellation
8.1. The subscribers have the option to unsubscribe at any time from LovaLova services.
8.2. Following the confirmation of your decision to cancel the subscription, LovaLova will erase all the personal information stored in the system except as required by applicable law, our legitimate business interests, or any other permitted purpose as explained in our privacy policy.
8.3. LovaLova reserves a right to suspend or cancel any subscription in case of breach of any term of this Agreement or any unlawful conduct of the Subscriber in the framework of this Agreement and to contact any relevant authorities.
9th Clause: Personal Data and Privacy Policy
9.1. When one navigates our website, when one decides to register as a Member, and/or to use the features of our website, such a person will share and/or we will collect some personal information. Please read carefully our privacy policy, which explains how we collect, use and share personal information and the choices you as a Member have regarding the use of your personal data.
9.2. As a Member, I have not and will not provide any false information and/or documents to LovaLova. Therefore, I recognize that LovaLova has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery.
9.3. I agree and allow LovaLova to collect, process and communicate to its processors, the following types of data/information related to Subscriber:
9.3.1. Information that the Subscribers voluntarily provide to and/or authorize to view, such as names, email address, address, date of birth and other miscellaneous account information submitted through Submission Forms.
9.3.2. Number of visits and areas of LovaLova pages visited by the Subscribers. Software and hardware attributes might get logged too, along with any other data that can be gained from the general Internet environment, such as browser type, IP address, etc.
9.3.3. Private communications, such as telephone conversations, chat logs, faxes and letters to LovaLova Staff along with e-mail messages to Adult Service Providers (ASP) or to our Staff. LovaLova also keeps Adult Service Providers (ASP) chat client logs for a limited period of time.
9.4. LovaLova will use the data collected from the Subscribers for mainly general purposes, such as improving services, contacting the Subscribers, customizing the website content and for promotional marketing purposes, to the extent allowed by law.
9.5.LovaLova employees’ access to any personal information of LovaLova subscribers is restricted and they are bound by confidentiality obligations. LovaLova’s Employees might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.
9.6. LovaLova does not allow its performers to record or capture the members’ personal camera feeds during private shows.
9.7. The Subscribers may obtain a copy of any personal information that LovaLova process and ask for rectification of any incorrect personal data, upon written request to the contacts provided in the present Agreement and indication of the address to which the information must be sent. If the Subscriber would like to oppose the processing of personal data by LovaLova, he/she is entitled to cancel his/her account on LovaLova at any time as described above.
9.8. Upon reception of the above mentioned request, LovaLova will communicate the personal data concerning the Subscriber to the email address provided during the registration process on LovaLova. LovaLova will be held harmless in the case the right, foreseen in the previous clause, is exercised and the personal data is lost or subject to unauthorised access.
9.9. The Company is not responsible for damages and/or loss of the content resulting from the hacker attacks and any other attacks and/or unlawful acts directed against LovaLova3.com or/and affiliated websites, and/or the Company.
9.10. I agree and authorise LovaLova to obtain and store information automatically from my computer used to visit the LovaLova website (using cookies and similar technologies). LovaLova may track the Subscriber’s visit to the website by giving a choice to accept Cookies when entering. Cookies help collect anonymous data by tracking user trends and patterns.
9.11. Complaints policy
The Company supports a complaint process, whereas it allows to report any illegal or otherwise inappropriate content violating these Terms and Conditions, and reviews and resolves all reported complaints within seven (7) business days. If such review yields evidence of illegal content, the Company undertakes to remove the reported content immediately.
9.12. Any person depicted in the recording/photo/streaming content available on the Company’s website(s) could file a report for content removal from the website(s). Upon the receipt of the content removal request, the Company undertakes to examine the report and verify whether an appropriate prior consent was obtained. If consent cannot be established, or if the person depicted in the content can demonstrate that the consent is void under applicable law, the Company undertakes to remove that content with immediate effect. If the Company disagrees that consent is void under applicable law, the Company allows such disagreement to be resolved by a neutral body, at the Company’s expense.
10th Clause: Functionality and Security
10.1.LovaLova suggests for the subscribers to enable “Cookies” in their browsers to ensure full functionality. Please check our cookies policy, if you want to learn more.
10.2.The Support Team monitors all camera feeds available on the website 24 hours a day, 7 days a week.
10.3.LovaLova is a Scam-Free Zone.
11th Clause: Spam
11.1. LovaLova does not send spam messages and will not tolerate spam, distancing itself from any actions related to spamming.
11.2. The following is considered a spam:
11.2.1. Manipulating messages, such as email headers, sent to or through LovaLova computer systems in a way that may deceit subscribers of LovaLova.
11.2.2. Relaying email from a third party's mail servers without the permission of that third party.
11.2.3. Sending, relaying or causing to be sent false, deceptive information or that is otherwise against the business interest of LovaLova.
11.2.4. Using or causing to be used LovaLova computer systems to facilitate the transmission of unsolicited or unauthorized material. This includes any promotional materials, URLs or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available.
11.2.5. Uploading, posting, emailing, or transmitting the same message, URL, or post multiple times
11.2.6. Disrupting the normal flow of dialogue by posting messages in quick succession, multiple times, using capital letters only or otherwise acting in a manner that negatively affects other users' ability to engage in real-time exchanges.
11.3. Spamming through LovaLova system or disturbing its subscribers is a violation of Terms and Conditions of the site.
11.4. LovaLova does everything in its power to protect its subscribers from deleterious effects of spamming.
11.5. Notwithstanding the above, LovaLova when authorized by the subscribers, within the terms of the present agreement, may send promotional e-mails about its own and about its partner-websites and every e-mail will contain the option to unsubscribe from the mailing list.
11.7. Registered subscribers may occasionally receive newsletters in relation to LovaLova. The messages sent to subscribers are transactional or relationship messages. Subscribing to and unsubscribing from these newsletters takes a single click. Any promotional messages will be only sent if the Subscriber has expressed its consent for receiving such promotional marketing services.
11.8. In case subscribers would like to report spam, it is recommended the use of “Message to Support function” in “My Account” or the sending of an email to [help@LovaLova.] LovaLova Support Team investigates all reports as soon as possible.
12th Clause: Contacts
12.1. Customer Service Department can be contacted in one of the following ways:
12.1.1. “Contact Support” message form;
12.1.2. By e-mail: [email protected]
13th Clause: Miscellaneous
13.1. This Agreement sets forth the full and complete understanding between the Guests/Subscribers and LovaLova with respect to its subject matter, and supersedes all prior understanding or agreements, whether written or verbal.
13.2. Unless contrary to law or otherwise stated, each provision of this Agreement shall survive termination.
13.3. If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.
13.4. The prevailing party in any suit to enforce the terms hereof shall be entitled to recover reasonable attorneys' fees.
13.5. If LovaLova changes the terms of this Agreement, LovaLova will post an updated set of terms and conditions on the website and/or will post a change notice and/or send subscribers an email notice of the changes in advance of implementing the changes.
13.6. If any modification is unacceptable to you, you shall cease using the the website and its services and be able to terminate your subscription (if any). If you do not cease using the website and its services, you will be conclusively deemed to have accepted the change.
13.7. The English version shall prevail of all legal statements, statutory declarations made by LovaLova.
13.8. This Agreement and the relations arising out from it between LovaLova and the Guests/Subscribers will be governed by the laws of the United Kingdom.
13.9. Any disputes arising between LovaLova and the Guests/Subscribers will be settled amicably and only when this solution is not efficient, the competent jurisdiction for the disputes arising from this Agreement will be the courts of the United Kingdom.
14th Clause: Complaints Policy
This document sets out our complaints policy. If you are a User of LovaLova, this Complaints Policy forms part of your agreement with us.
14.1. Who we are and how to contact us: LovaLova is a content creator platform based in the United Kingdom. You can email us at [email protected]
14.2. Interpretation: In this Complaints Policy, defined terms have the same meanings given to them in the Terms of Use for all Users. In addition, the term "business days" means any day which is not a Saturday, Sunday or public holiday in the UK.
14.3. Who can use this Complaints Policy? Whether or not you are a User of LovaLova, you can use this Complaints Policy to alert us to any complaint which you have relating to LovaLova.
14.4. How to make a complaint: If you have a complaint about LovaLova (including any complaint about Content appearing on the LovaLova website or the conduct of a User), please send your complaint to [email protected] including your name, address, contact details, a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates.
14.5. How we will deal with complaints of illegal or non-consensual Content:
Following receipt of your complaint of illegal or non-consensual Content we guarantee that: We will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint;
If we require further information or documents from you, we will contact you to let you know;
We will in good faith investigate your complaint within seven (7) business days;
If we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message; In addition, all content that violates state and federal laws will be banned from LovaLova website but not limited to being reported to local authorities.
If we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.
Any dispute regarding our determination that Content is non-consensual will be submitted by us to a neutral arbitration association at our expense.
14.6. How we will deal with complaints related to copyright infringement: Complaints related to copyright infringement must be submitted in accordance with our Terms of Use, and we will respond to copyright infringement complaints as set out in such policy.
14.7. How we will deal with other complaints: Following receipt of other complaints: We will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint;
If we require further information or documents from you, we will contact you to let you know;
We will in good faith take such actions as we consider appropriate to deal with the issue which your complaint has raised. If you have complained about Content which appears on LovaLova website and we are satisfied that the Content otherwise breaches our policies, we will act quickly to remove such Content;
14.8. Unjustified or abusive complaints: If you are a User of LovaLova, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account
15th Clause: Appeal Policy
15.1. Any person depicted in the recording/photo/streaming content available on the Company’s website(s) could file a report for content removal from the website(s). Upon the receipt of the content removal request, the Company undertakes to examine the report and verify whether an appropriate prior consent was obtained. If consent cannot be established, or if the person depicted in the content can demonstrate that the consent is void under applicable law, the Company undertakes to remove that content with immediate effect. If the Company disagrees that consent is void under applicable law, the Company allows such disagreement to be resolved by a neutral body, at the Company’s expense.
